Below are a few questions, we think, you might have. If we’re way off… please feel free to get in touch!

Why do I have water stains on my sinks and equipment?

Here are three possible causes of staining from water: Rust/orange. Dissolved, or ferrous, iron, although harmless, can cause problems with appearance and reddish-brown staining. High concentrations of iron can affect the color of beverages and the appearance of vegetables cooked in water. Dissolved metals such as ferrous iron can be removed with special filters, reverse…

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Why does my water smell like “rotten eggs”?

This is caused by hydrogen sulfide in water, produced by bacteria in deep wells and in low-use stagnant water mains. It is highly corrosive, so other problems may accompany the smell. Odours such as this can be removed or reduced simply and cost effectively with a combination oxidizing filter, sediment filter and carbon filter. test…

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Doesn’t my water softener treat my water?

Water softeners use an ion exchange process. Typically sodium chloride is exchanged for hard minerals like calcium and magnesium, which makes water “soft”. Hard minerals cause a hard scale on equipment that heats or freezes water, and this scale is difficult to remove, often requiring frequent delimings. Softener systems are usually comprised of a resin…

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How do I know if my water is treated with chloramine?

Some municipalities have migrated from using chlorine to chloramine. Chloramine is chlorine combined with a small amount of ammonia. The addition of the ammonia allows the disinfectant to stay in the water longer, for greater distances. Chloramine is more difficult to remove from water than chlorine, and requires filters with much more carbon. There are…

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Why would I need a prefilter on my water filtration system?

Everpure quick-change filters remove contaminants as small as .5 micron. Microns are extremely tiny, in fact a human hair has the width of 40 microns. This means Everpure filters are very effective at removing many contaminants. However, if your water is particularly dirty, we recommend placing a prefilter in front of your system. cloud hosting…

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Are your products NSF certified?

The majority of Everpure filters are certified by NSF. This certification means that the contaminant reduction claims certified are true and accurate, the materials of construction do not add anything unwanted into the water, that the system is structurally sound, and that advertising claims are true and accurate. This certification provides assurance to the user…

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How can I prevent scale in my steamer?

Scale is caused when dissolved minerals, usually calcium and magnesium, are deposited as a white flaky solid on to the heating elements of your steamer. This material acts as an insulator, which increases energy usage. Over time this it can cause your equipment to fail altogether. Everpure offers several products designed to reduce or prevent…

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Why do cartridges have to be flushed?

All carbon-based filters need to be flushed to remove any excess carbon fines that are inside the cartridges. New cartridges are filled with air; therefore, flushing also removes the air from inside the cartridges and replaces it with water. The flush time is written on each cartridge’s label. This process will allow any carbon-based cartridge…

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Why do cartridges plug up?

Everpure cartridges are designed to remove contaminants and particles from the water. The cartridges will eventually plug as this material is removed, therefore, plugging indicates that the cartridges are working efficiently. If a cartridge plugs soon after installation, there are various things such as construction in your area or changes in reservoir levels that may…

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